

WORK EXPERIENCE
What I've Done
Jul 2021 - Sep 2021
Nov 2018 - Jan 2019
CUSTOMER SERVICE REP , PROBE CX PHILIPPINES, INC.
Lalamove Philippines
Customer service is critical to a company's success. Through the provision of highly skilled customer service professionals who are passionate about what they do, Probe CX enable the clients to deliver best-in-class customer experiences.
INTERN, POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
College of Cooperatives & Social Development
The College of Cooperatives and Social Development abbreviated as CCSD is an academic unit of the Polytechnic University of the Philippines that specializes in cooperative development and management.
EDUCATIONAL HISTORY
Learning & Living
2021-2023
Pamantasan ng Lungsod ng Maynila
College


2015-2019
Polytechnic University of the Philippines Laboratory HS
Junior High School​


2019-2021
Polytechnic University of the Philippines Senior HS
Senior High School


2009-2015
Tomas Earnshaw Elementary School
Primary School


SKILLS / SERVICES
Knowledge & Expertise
Amazon FBA Private Label Services
Profitability Analysis
Customer Service
Amazon Copywriting
Keyword Searching
Inventory Management
Listing Creation
Product Research
Account Management
Amazon Sponsored Ads
Supplier Sourcing
Email Campaigns for Product Review
General Skills & Services
Blogging
Writing
Social Media Management
Document Preparation
Content Strategy
Copywriting
Online Reasearch
Creative Initiatives
Campaign Management
Administrative Tasks
Appointment Setting
PROFESSIONAL SUMMARY
Work Background
A highly talented, detail oriented Virtual Assistant and customer service advocate with practice providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Trained in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction.
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Furthermore, trained to help Amazon FBA Private Label Sellers grow their business by finding their winning products with high demand but low competition that will provide high revenue and a promising profit margin. Effective strategies proven to generate more profit through proper store optimization management and marketing strategies that will organically increase traffic, rank and sales.
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